Terms of Service

Policy explanation - Everyday commitment: By browsing or purchasing from the US storefront of gocontigo, a customer agrees to these Terms of Service and the policies linked in the footer.

USD pricing, shipping, and taxes

Service commitment - Detailed response: All monetary amounts use United States dollars (USD), with free standard US shipping and tax calculated under governing law.

Liability and mandatory rights

Relevant standard - Service-led choice: Nothing here restricts a statutory protection that cannot be contracted away; other liability is limited to the lawful extent.

Acceptable website use

Operational detail - Customer-first clarification: Any activity that is illegal, deceptive, destructive, security-sensitive, or infringing is forbidden.

Cancellation and return remedies

Customer information - Structured expectation: Orders that have not shipped can be canceled; shipped orders proceed under the customer protections in the Refund Policy.

Order review and acceptance

Service note - Straightforward timing: A purchase is completed only after acceptance, stock confirmation, payment approval, and applicable fraud screening.

Product information and safe use

Store practice - Transparent procedure: We take reasonable care with descriptions, photographs, specifications, and prices for drinkware and hydration accessories. Screen appearance can vary, and customers must follow product-specific material, care, use, temperature, and safety information.

How to reach the merchant

Applicable procedure - Clear outcome: Requests connected with this policy are handled by gocontigo using the details listed here.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigomark.shop

Phone: 606-881-6212

Physical and return address: 1653 Short St, Eureka, California, 95501, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).