Shipping Policy

Customer information - Customer-first requirement: Every order accepted by gocontigo must have a United States delivery address; standard US shipping is always free.

Address corrections and cancellation

Service note - Transaction-focused responsibility: Accurate delivery details are the customer's responsibility at checkout; timely pre-shipment requests may correct or cancel an order.

Taxes

Direct guidance - Store-specific process: Any tax due on an order is collected as required by the applicable jurisdiction.

Processing and transportation estimates

Relevant standard - Order-specific explanation: Processing occurs within 1-2 business days, and the expected carrier journey after dispatch is 4-6 business days.

Shipment tracking

Direct guidance - Measured detail: Each dispatched order includes trackable carrier information, which may take a short period to become active.

Business and support information

What this means - Practical information: gocontigo provides customer support using the verified business information that follows.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigomark.shop

Phone: 606-881-6212

Physical and return address: 1653 Short St, Eureka, California, 95501, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).